Diploma of Community Services CHC52021

Are you passionate about helping and empowering people in need? Become qualified to work in a range of roles within the community services industry, and learn to inspire, support, empower snd advocate for individuals and groups with the CHC52015 Diploma of Community Services.

This course covers mental health, case management skills, diversity, communication, and much more.

Course Structure

20 units (12 Core units, 8 Electives)

Core units (12)

  • CHCCCS004 Assess co-existing needs
  • CHCCCS007 Develop and implement service programs
  • CHCCCS019 Recognise and respond to crisis situations
  • CHCCSM013 Facilitate and review case management
  • CHCDEV005 Analyse impacts of sociological factors on people in community work and services
  • CHCDFV001 Recognise and respond appropriately to domestic and family violence
  • CHCDIV001 Work with diverse people
  • CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
  • CHCLEG003 Manage legal and ethical compliance
  • CHCMGT005 Facilitate workplace debriefing and support processes
  • CHCPRP003 Reflect on and improve own professional practice
  • HLTWHS003 Maintain work health and safety

Electives (8)

  • CHCMHS001 Work with people with mental health issues
  • CHCDIS019 Provide person-centred services to people with disability with complex needs
  • CHCCCS038 Facilitate the empowerment of people receiving support
  • CHCYTH013 Engage respectfully with young people
  • CHCDEV006 Analyse information for service planning and delivery
  • CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs
  • CHCMHS004 Work collaboratively with the care network and other services
  • CHCPRT028 Work effectively in child protection to support children, young people and families

Qualification awarded

Upon successful completion of this course, you will receive a nationally recognised CHC52021 Diploma of Community Services awarded by Training Tailor Made, RTO Provider Number 31729.

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Course Details

Career Outcomes

  • Community Services Worker
  • Volunteer Coordinator
  • Case Manager
  • Youth Worker
  • Family Support Worker
  • Residential Care Worker
  • Care Coordinator
  • Social Housing Coordinator


Funded from $100

Delivery Method

In class, blended or online

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