Diploma of Community Services CHC52021

Course Description

The Diploma of Community Services CHC52021 will equip you with the skills and knowledge to work within a range of roles in the community. This course will help to develop your communication skills, case management skills, awareness of mental health, and enable you to work in a professional setting with diverse clients and groups.

To be eligible for funding, you must be an existing worker within community, or caring for an NDIS participant. If you are not a current worker or carer, you will be able to complete the course at the unsubsidised price.

Why study Community Services with us?

• Excellent Student Satisfaction rates
• Learning options: Online with lecture recordings for each unit
• Start any time
• Placement assistance
• Training Tailor Made has connections with employers and can point you in the right direction to find your new role
• Ongoing support and tailored learning environment
• We are Skills Assure Suppliers of Government Funding, allowing you to gain your qualification for a low cost
• User-friendly resources and assessments, accessible 24/7
• Graduate feeling confident, competent and ready to enter the workplace, with the help of our experienced and dynamic trainers

Couse Details:

• Prerequisites: There are no formal entry requirements.
• Duration:Approximately 12 months including 200 hours of placement.
• Theory: 20 units total (12 Core units, 8 Electives)
• Delivery: Online with 200 hours of Vocational Placement.
• Assessments: Written assessments and workplace assessments.
• Awarded by: Australian Pacific Services Pty Ltd/ Training Tailor Made (RTO number: 31729)

Qualification name

CHC52021 Diploma of Community Services

Course Pricing:

• $100 concessional
• $190 non-concessional

Funded through: the Back to Work Funding (C3G Plus) or Higher Level Skills Program.

Full Fee:

• Full fee: $4,000 or concessional $3,500

The Industry

According to the Australian Government Job Outlook Service, the community services sector is one of the largest growing industries in Australia, with the demand for qualified workers increasing rapidly. Workers are needed across the nation. Career progression is steady in this industry and is a stable long-term career choice.

The community services sector assists and supports individuals, families and communities in need, contributing to their wellbeing and quality of life through social, residential, family and disability support.

A growing number of jobs across the country are becoming available in areas such as disability work, youth work, counselling, social services, community development and individual support.

Who this course is for?

This Diploma is for anyone who would like to start a career as a Support Worker or Case Manager, and for those already working in the area needing to formalize or upgrade their qualifications. It is funded for those with community experience, or current carers for NDIS participants (paid or unpaid).

Upon graduation, you will be qualified to gain work in a variety of settings, such as family welfare organisations, disability services, youth services, child protection, community health services and employment.

Potential Career Outcomes

• Community Services Worker
• Volunteer Coordinator
• Case Manager
• Youth Worker
• Family Support Worker
• Residential Care Worker
• Care Coordinator
• Social Housing Coordinator

What you’ll learn

The CHC52021 Diploma of Community Services will teach you how to listen to and understand people’s problems, how to provide appropriate assistance according to background and circumstances, and to provide holistic support and develop plans to address short-term and long-term goals and write assessments.

Topics you will cover in the course include:

• Fundamentals of community services
• Design, plan and implement individualised and group support
• Workplace communication strategies
• Manage co-existing needs, diversity, and debriefing
• How to work with people with mental health issues
• Work within current legal and ethical frameworks
• Identify risk
• Provide case management supervision
• Understand the impact of sociological factors on clients
• Reflect on your own skills and professional practice
• Counselling skills
• Project management and budgets

Course Structure

20 units (12 Core units, 8 Electives)

Core units (12)

• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCSM013 Facilitate and review case management
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Maintain work health and safety

Electives (8)

• CHCMHS001 Work with people with mental health issues
• CHCDIS019 Provide person-centred services to people with disability with complex needs
• CHCCCS038 Facilitate the empowerment of people receiving support
• CHCYTH013 Engage respectfully with young people
• CHCDEV006 Analyse information for service planning and delivery
• CHCPRT034 Work with children and young people with complex trauma and attachment issues and needs
• CHCMHS004 Work collaboratively with the care network and other services
• CHCPRT028 Work effectively in child protection to support children, young people and families

Qualification awarded

Upon successful completion of this course, you will receive a nationally recognised CHC52021 Diploma of Community Services awarded by Training Tailor Made, RTO Provider Number 31729.

Entry Requirements

There are no mandated education entry requirements for this qualification, per the CHC Community Services Training Package, although funding requires industry experience.

It is also recommended that students;

• Have the language, literacy and numeracy skills that ensure the ability to read and comprehend technical terms and effective verbal and written communication skills.
• Have access to a computer and internet
• Have basic computing skills

Minimum age

You will need to be at least 16 years old.